Transform Your Travel Dreams Into Reality

Information We Collect

We collect information you provide directly to us, such as when you request travel planning services, subscribe to our newsletter, or contact us. This includes:

• Personal identifiers (name, email, phone number, address)
• Travel preferences and requirements
• Payment information (processed securely by third parties)
• Communication history and preferences

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our travel planning services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, and events (with your consent)

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To trusted service providers who assist in operating our business
• When required by law or to protect our rights
• In connection with a business transfer or merger

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

Contact us: For privacy-related inquiries, email [email protected]

Last updated: December 2024

Acceptance of Terms

By using Clarity Travel Experts' services, you agree to these terms. If you disagree with any part of these terms, you may not use our services.

Services Description

Clarity Travel Experts provides travel planning, booking, and concierge services. We act as intermediaries between clients and travel suppliers (hotels, airlines, tour operators, etc.).

Client Responsibilities

• Provide accurate and complete information for travel planning
• Review all travel documents and itineraries carefully
• Ensure valid passports, visas, and health requirements are met
• Make timely payments as agreed
• Notify us immediately of any changes or issues

Payment Terms

• Planning fees are due upon agreement and are non-refundable
• Travel costs are charged separately and subject to supplier terms
• Changes to confirmed bookings may incur additional fees
• All prices are subject to availability and market conditions

Cancellation Policy

Cancellations are subject to supplier terms and conditions. Travel insurance is strongly recommended to protect against unforeseen circumstances.

Limitation of Liability

Clarity Travel Experts acts as an agent for travel suppliers. Our liability is limited to the planning fees paid. We are not responsible for supplier failures, travel delays, or circumstances beyond our control.

Governing Law

These terms are governed by New York State law. Any disputes will be resolved in New York courts.

Contact: [email protected]

Last updated: December 2024

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

Cookie Categories

Third-Party Services

We use the following third-party services that may set cookies:

• Google Analytics: Website traffic analysis and user behavior insights
• Social Media Platforms: Social sharing functionality
• Customer Support Tools: Live chat and support ticket systems

Managing Your Preferences

You can change your cookie preferences at any time by:

• Using the settings above
• Adjusting your browser settings
• Contacting us at [email protected]

Digital Millennium Copyright Act Compliance

Clarity Travel Experts respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid copyright infringement notices.

Reporting Copyright Infringement

If you believe that material on our website infringes your copyright, please provide us with the following information:

1. Identification of the copyrighted work: A description of the copyrighted work that you claim has been infringed
2. Identification of the infringing material: A description of where the infringing material is located on our website
3. Contact information: Your address, telephone number, and email address
4. Good faith statement: A statement that you have a good faith belief that the use is not authorized by the copyright owner
5. Accuracy statement: A statement that the information in your notice is accurate
6. Authorization: A statement that you are authorized to act on behalf of the copyright owner
7. Signature: Your physical or electronic signature

Designated DMCA Agent

Please send DMCA notices to:

Counter-Notification

If you believe your content was removed in error, you may file a counter-notification containing:

1. Your contact information
2. Identification of the removed material and its location
3. A statement under penalty of perjury that the removal was a mistake
4. Your consent to jurisdiction of federal court
5. Your physical or electronic signature

Repeat Infringer Policy

We will terminate the accounts of users who are determined to be repeat infringers.

Good Faith Requirement

Please note that filing false DMCA claims may result in liability for damages, including costs and attorney fees. Ensure your claim is valid before submitting.

Last updated: December 2024

Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

🔍 Right to Access

You can request information about how we process your personal data and obtain a copy of your data.

✏️ Right to Rectification

You can request that we correct inaccurate or incomplete personal data.

🗑️ Right to Erasure ("Right to be Forgotten")

You can request that we delete your personal data under certain circumstances.

⏸️ Right to Restrict Processing

You can request that we limit how we process your personal data in specific situations.

📦 Right to Data Portability

You can request that we transfer your data to another service provider in a structured format.

❌ Right to Object

You can object to certain types of processing, including direct marketing.

🤖 Rights Related to Automated Decision Making

You have the right not to be subject to automated decision-making, including profiling.

Legal Basis for Processing

We process your personal data based on:

• Consent: When you explicitly agree to processing
• Contract: When necessary to provide our travel services
• Legal Obligation: When required by law
• Legitimate Interest: For business operations and improvements

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically:

• Travel booking data: 7 years (for accounting and tax purposes)
• Marketing communications: Until you unsubscribe
• Website analytics: 26 months
• Customer service records: 3 years

Data Transfers

When we transfer data outside the EU, we ensure adequate protection through:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules (BCRs)
• Certification schemes

Exercising Your Rights

To exercise any of these rights, please contact us:

Response Time

We will respond to your requests within one month. In complex cases, this may be extended to three months with notification.

Complaints

If you believe we have not handled your personal data properly, you can file a complaint with:

• Your local EU data protection authority
• The Irish Data Protection Commission (our lead supervisory authority)

Contact Information

For all privacy and data protection inquiries:

Email: [email protected]
Phone: +1 (212) 555-0147

Last updated: December 2024